Returns & Exchanges
At Russell’s Shave Club, we stand behind the quality of our grooming products and offer a 30-day satisfaction guarantee to ensure you achieve the perfect shave. If you are not completely satisfied with your purchase, we are happy to assist you with a return or exchange for an alternative product.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack the items in their original packaging, ensuring that any razor blades or sharp instruments are safely sheathed to prevent injury during transit.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for your records.
Receive Refund or Credit
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing